Delivery & Exchange & Refund


A. Delivery

  • Self-order in our website. whole BD free delivery.
    just choose free delivery when u submit your order.
    check how to self-order here plz:
    https://vqbb.net/how-to-self-order/
  • Our worker help to place order
    • inside Dhaka, 60tk delivery charge.
    • Dhaka division, 100tk delivery charge.
    • outside Dhaka, 150tk delivery charge.
  • You can also come to our warehouse pick up by yourself.
    our address is https://goo.gl/maps/HziJ2S6EzNNH2eyeA

B. Exchange & Refund

within 3 days after you get the product from the courier man,
if quality or color or size problem,
and you didn’t do any extra damange to the products,
after have a basic talk to our customer support team,
then you can exchange (& tell us the detail of the correct product u want!)
or refund. but you need to pay the exchange or refund delivery charge,
then send to our Dhaka warehouse address our support team gives you.

After we received the returned product
& checked status ok or not to sell again.
We will exchange with free delivery or refund you also within 3 days
but we only refund the product money
cuz delivery charge goes to courier pocket
and they indeed had done the delivery.

Thanks for your support & Understanding.
Have a nice day!!!